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In a word WOW. Customer Services contacted me immediately about an error I had made in ordering, which saved a lot of time and hassle obviously and my order arrived a day earlier than expected, shall defo recommend to my plumber when he arrives later. Many Thanks to all at My Tub...
...mr faramarz ghatreh
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good product long a long wait for delivery...
...david pitchford
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful....
...Bernard Adams
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It was wonderful to find a good sized corner basin on your website and the ordering and follow up with staff was successful and efficient. The basin arrived on time. I can recommend the MyTub experience!...
...Margaret Pringle
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Thank you for your help and trying to make us happy with the order! Thank you for cooperation!
Looking forward to order from you next time! ...
...Roxana Crisan
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Item received promptly thank you....
...Rachel Goodacre
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The goods arrived on time but just took to long to arrive. It took a week for delivery....
...Paul Casey - Central Heat Pumps Ltd
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Thanks for your prompt customer service replies and for reorganising delivery to a different address at short notice. The part arrived promptly the next day....
...Leopold Hugo
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Great company. Very helpful from start to finish....
...Lee Oates
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They supplied me with difficult to find obsolete tap cartridges at an acceptable price. So I can keep my old taps that are still in excellent shape. Delivery was very quick. Thanks MyTub....
...Paul Hinton
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more reviews... |
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