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Very good service. No complaints whatsoever. Item delivered in perfect condition very quickly as notified. Thanks.... ...GaryJones
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.... ...Bernard Adams
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very efficient service... ...gb maintenance
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Excellent service throughout, no hesitation to recommend to others... ...Stephen Lumb
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The items arrived quickly and are all of excellent quality and the website is very easy to use.... ...Susan Stevens
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Excellent and speedy service.
Thank you.... ...A Farrell
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Hi, Many thanks for the fire. I would like to say that I have found your company very efficient and you have provided a top class service and I am very happy with the product too.
Thanks again.... ...Rachel
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I have nothing but praise for Steve and his colleagues. I ordered a discontinued Ideal Standard bathroom sink from you. Steve called me and advised it might be better for me to collect rather than wait for delivery with the risk of damage. He had already confirmed its condition as 100%. It was not there were scratches and stress marks. Steve then located another for delivery. this arrived scratched. He then located a third this seems to be undamaged. Each communication has been responded to quickly and efficiently. Peter.... ...Peter Short
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Speedy delivery, item as ordered, no problems whatsoever, thank you. Great looking tap.... ...Graham Jones
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Straightforward, effective service. Prompt response to a minor payment issue. Reasonable prices. Thank you.... ...Steve Edmondson
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more reviews... |
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