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Very good service from the first initial contact through to delivery.
Very helpful staff and extremely good product.
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...Peter Woffenden
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Thanks for being so prompt and you keeping to you delivery time, I will be using you again.
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...Anthony Liverpool
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Brilliant service. Very well packaged....
...sabrina allybokus
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Excellent prompt service - would have no hesitation in recommending...
...Roz
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Thanks for your help... I needed to contact Twyford for help with the "S" type toilet.
Regards,
Ralph Wood...
...Ralph Wood
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My order arrived exactly when I was told it would and was excellent value for money compared with other sites. I had a slight panic when I received the delivery because I didnt think the item I had ordered Twford toilet seat would fit the toilet bowl but the customer service team where very calm and understanding when I telephoned. In fact the seat fitted perfectly and was exactly as described on the web site. ...
...Lorraine Young
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Excellent service throughout. Will definitely use again. ...
...Alan Carrington
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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent...
...Andrew Henderson
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Couldn`t believe how quickly the parts arrived, and the right ones! Many thanks,
Steve....
...Hentervene Holiday Park
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Order recieved, good professional customer service, with thanks...
...SAMA Organisation Ltd
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