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Great service, thank you ... ...Adam Beharrell
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I was really pleased when you didnt have what I ordered you suggested 2 alternatives which saved me messing about.
Very very good no body else Ive used does it.... ...Bryan hodgson
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Hi
I bought a Riello R40 G10 burner from MyTub about a year ago as retrofit for a 30 year old oil boiler which was in otherwise good condition. The choice and fitting of this burner was non-trivial and I received entirely excellent advice on these matters from your sales team. I shall be pleased to approach MyTub as my first port of call in any related future purchase.
Thanks and regards... ...Peter Hobbs
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Spot on,fast, efficient service very helpful.
I found the part on the website they checked it was actually in stock and it was delivered.
Thank you regards Paul ... ...Paul Harewood
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First class to deal with. Great comms from Christine and part arrived on schedule. Definitely use my TUB again. Highly recommended... ...dugald Macaulay
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Good website & couldnt be beaten on price, however items took a lot longer to come than I expected, but was updated on the progress week by week.
... ...Jayesh Mistry
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I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin... ...Emma Sproat
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Product matched expectation. Delivery was inconveniently delayed but service was exceptional.
I was kept well informed and knew mytub were proactively working to sort things out.
I would definitely recommend and use mytub again.... ...Lawrence
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Many thanks for all your help in obtaining the items requested
We are most impressed with the service that you provide and would not hesitate to use your company again... ...Fenwick Ltd
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Superb service as always.... ...Steve Faley - Ondemand Plumbing
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