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Thanks for a simple straightforward web site and also for a good service - my purchase was very straightforward!... ...Noel Wilson
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I dont normally reply to requests for feedback BUT this time I was so impressed with service I had to send some positive feedback. You managed to supply items that I could not find elsewhere, there was a constant stream of status updates so I knew exactly what was happening. One part of the order was on a longish lead time and you despatched the rest of the order immediately and managed to improve the lead time of the remainder. The outstanding order was delivered exactly when you said it would be. This is delighting the customer service - brilliant!... ...David Smailes
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Order delivered as quoted and on time very good service.
Questions answered quickly. Good price.
Would have liked to know that delivery was a signed for only delivery before order completion, but someone was in to receive delivery so no problem.
Will use again when needed... ...Jonathan Barnbrook
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A very easy transaction and a superb quick delivery, ordered on a Thursday and arrived at 08:30 on the Monday, the day when there had been a significant snowfall..............Well done, highly recommended Company ... ...Michael Howard Humphreys
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Yes, thank you, received Monday 11th as advised by you, well packaged appears OK . have not put into use yet as its for my brother. hoping it fits his fire. thanks. roger... ...ROGER JAMES STARMORE
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I used your check stock feature which varied you had my sink in stock before I placed an order. This gave me confidence that I wasnt going to be left waiting once Id placed the order.
Once the order was placed the communication on my delivery was very good and my purchase arrived promptly.
Price and service are first rate.... ...Anthony Downs
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Top-notch people very very helpful... ...Constantin - VIESSMANN engineer limited
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Very good service
Bend over backwards for there customers
Thank you... ...simon chambers - SDC Plumbing
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Excellent value and helpful friendly staff, but i was told i had to pick up from Camden as it was fragile. I then had to wait a long time for it to be delivered to the pick up point, but then , a change of mind and it was delivered direct to my door, so, it was a good service.
Many thanks Rob... ...rob loewenthal
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Thank you. Order arrived safely. Although later then expected you kept me informed at every step which was much apretiated. Thanks for sterling service.... ...John Alden
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