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We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way....
...Barry Elder
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Thank you for promptly getting my order to me over the Xmas period.
will be using your company again....
...Brian Hook
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wondeful service, my solar heating fluid arrived first thing in the morning the very next day. You cannot inprove on that. many thanks...
...alan mcintyre
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Special order delivered when promised great service thanks...
...Steve Reid
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Found the product I was looking for easily on the MyTub site. Purchased without difficulty. Was continually kept up to date with my order status and delivery by email. Item arrived in a reasonable time and well packaged. A fantastic experience for my first time order and an excellent service. I will be more than happy to revisit this business for any similar type orders. Thanks....
...Noel Kelly
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Order despatched promptly and delivered without problem. Good communication throughout order process. Business how it should be!...
...Power Plant
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delivered as promised in good condition thanks...
...Mark Brown
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order arrived on time and very good service...
...chris stevens
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Excellent service. Would use MyTub again....
...Robert Williams
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Excellent customer care and service. Great pricing and fast delivery....
...Elizabeth Truszkowski
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more reviews... |
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