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Despite the problems with my order i have to say the customer service i recieved was excellent, keeping me informed every step of the way, would use you again, thanks... ...Zoe Metcalfe
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Very competitive price. Excellent e-mail communications. Delivered as promised. Recommended.... ...C J HARKER
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Excellent service 1010 always kept well informed.Even refunded postage as the item was delivered to my local supplier due to its fragile nature.... ...colin moore
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Item arrived, but did take a while. This may have been due to stock at the time.
Thank you for your service.... ...Andrew Vogel
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very pleased with service and correspondence I received from you ,I will have no hesitation to use you again... ...Peter Read
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Speedy service - goods as described - Thanks... ...Colin Carruth
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MyTub customer service was excellent. Kept informed very regularly of status of my order and it was delivered when they stated. Would definitely recommend.... ...Jack Ribbons
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Superb service as always.... ...Steve Faley - Ondemand Plumbing
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Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti... ...Andrew Thompson
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Very fast delivery. Product best price i could find on the net.
Many Thanks Ron... ...Ron Ragan
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