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The bathroom basin arrived safely on the scheduled day, it was exactly as ordered and was fitted and in use the next day. The mytub website provided good information, the prices were highly competitive, and the service was excellent. The only improvement I could suggest would be a courier that gives an arrival time window, but it wasnt a problem for us.... ...Paul
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Re Delivery.
On the order form I added that the part could be left in a safe place.
Only to be told that it would have to be signed for.
When I emailed on the day asking for an idea of a time, I was told that the delivery was on its way but that you didnt have the drivers itinerary and couldnt give any time.
Eventually, late afternoon, the part arrived.
If Id have known that you had a tie with parts centre I could have picked it up at a branch.
All other companies I deal with deliver to a safe place nominated by me.
I wont say I wouldnt use My Tub again, but I would think twice about it.... ...James Brannigan - James Brannigan
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Excellent price and great service. Many thanks.... ...Steve Trutch
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Excellent service - very quick delivery, & parts just right. Thanks very much!... ...Simon Whiting
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first class thanks. And thank you Christine for your help.... ...David Swinson - Meccon Ltd
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Excellent service, good quality parts and good communication on delivery. Would recommend.... ...David Stewart
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Fantastic communication both via email and direct telephone contact. Products well know brands that are competitively priced. Delivery occurred as arranged. ... ...Colin Haeusler
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order completed as stated many thanks... ...jim poulton
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couldnt have been easier or better - well done.... ...alan thompson
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Initial queries answered promptly. Order received next day. Thank you.... ...John Hoppitt
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more reviews... |
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