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The items arrived quickly and are all of excellent quality and the website is very easy to use.... ...Susan Stevens
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Nice taps, delivered as promised.
A conservative delivery estimate which is achieved is much better than a shorter estimate not achieved - even if the former actually delivery lead time is longer than the latter i.e. if you say 5 days and it takes 7 days thats worse than saying 10 days and getting it in 10. Ideally of course you would reduce your estimated lead time 10 days to 5, or whatever and still achieve this shorter time.
Regards
GG... ...Graham Griffiths
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Excellent customer service... ...samantha hastings
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Box was delivered on specified date. Box was damaged but contents seem fine. Good service, thank you... ...Christine Redshaw
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Good points - Item arrived promptly, well packed and as described. Efficient service for a replacement part.
Negative points - My inbox has 11 emails from them, most of which were not necessary. Courier carriage charge of £7.20 was excessive for an item that could have been posted by Royal Mail for £2.80.... ...Martin Nickless
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There was a little glitch with regard to the delivery period which changed after the order was placed but Christine resolved the problem and kept me informed. Quite happy to order again.... ...H.W.Wilson Ltd.
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Thanks for your promp service the package was well protected. ... ...Robert Joseph Wilson
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Excellent service in terms of updates on the expected delivery date to the store where I picked up the item. The lead time was a bit longer than I might of hoped but I was warned of that as soon as the order was placed and so not a great problem. Excellent value for money - about half the price of other quotes I had for the identical item.... ...Roderick Harvey
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Yes I have received all my order. I would like to complement you on your speedy service and excellent communications.... ...Paul Tasker
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fast delivery and excellent service!would recommend and use in future, ordered 2pm yesterday, delivered 9am today, Excellent.... ...Henry P Robinson
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