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Super company to deal with...
...ASQUITH BUTLER LTD
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful....
...Bernard Adams
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The service from mytub was first class. Thank you. ...
...JOHN MCCARTHY
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Brilliant service from mytub, easy to order online and delivery was very quick....
...Dot Ashcroft
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Part arrived within 24 hrs and no problems whatsoever. Many thanks. No hesitation in using you again....
...K.L.Simpson
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Order completed, very satisfied. I was able to obtain information promptly and updates were fine but I had to prompt to asscertan that the expected delivery was infact to be the actual, the day before delivery was due.
I would recomend and will use again provided the price is right.
Thanks....
...Hugh Marley
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Fifteen pounds postage for a piece of plastic the size of a cereal bowl... It did arrive next day though, and I couldnt find them available anywhere else....
...james folkes
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Prompt service & delivery, very pleased with product good value/well made....
...Jacqueline Douglas
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Order was delivered quickly ,well packaged and at a good price . What more can I say .I would definitely recommend my tub ....
...phil brown
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Very easy ordering, delivered as promised, emails helped me track the orde....
...Mrs C E Rodgers
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