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Order did arrive on date supplied. After having made frantic efforts to secure an am or pm delivery, I was advised that I would be having a pm delivery. The delivery was then made between 9 and 11am because luckily a friend was in to take the parcel in. I also note that a message had been written saying deliver after 12!!! Having said that the contents were as expected.
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Hello Lynn
Very sorry, normally we are proactive in getting this information to you before you are asking for it, we can see where this slipped through the net and are taking steps to prevent it happening again.
Thanks for your Feedback.
MyTub...
...Lynn Frances Andrade
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Very pleased with your service; collected Grohe 3000 Shower Valve today without any problem....
...Sheila Bean
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Great service, good communication and the item turn up on time and in good condition ...
...Neil Chambers - Chambers Building
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Tanks for your help. I have been trying to track down the correct part for some time....
...Ian Clark
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Goods received OK, thanks. Slightly surprised that they were loose in an open-top box. E-mail updates received from you kept me informed, but would be more useful if your notes were in reverse chronological order - with the more recent comments at the top of the e-mail rather than at the bottom.
PFN.
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Dear Paul
Thanks for your input we are looking into the notes order on the emails.
As we use our own distribution system for deliveries there is no need for excessive packing as the items come from the shelf to the van then to your door, all treaded with great care.
Regards
Steve Marshall
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...Paul Newton
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delighted with the order and information about delivery. Superb service and exactly the product I wanted for my parents. Your website was nice and easy to use too. many thanks....
...debra j shann
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Product matched expectation. Delivery was inconveniently delayed but service was exceptional.
I was kept well informed and knew mytub were proactively working to sort things out.
I would definitely recommend and use mytub again....
...Lawrence
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Just wanted to say thanks. I've put my order in.You would not believe the run around I've had trying to get this and the number of places that have told me it doesn't exist or quoted ridiculous prices.
Thanks
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...Dave Keysell
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very good service - parcel arrived when promised and it was packaged very well. thanks...
...John Rhodes
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Excellent service, saved us a lot of money!!
Thank you...
...Mrs H Petcher
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more reviews... |
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