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Was surprised by the lead time on our order of Twyfords bathroom furniture and sanitary ware but think this is down to Twyfords rather than MyTub. The order processing was very smooth and we preferred to receive the whole order in one delivery and on the date predicted. Delivery was on time and courteous. We especially appreciated the help of the support team to help process a return and credit of a faulty shower tray. Steve really adopted a personal touch to argue our case with Twyford and the refund was effected with minimal effort from us....
...Peter Morris
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Very good to deal with, kept me up to date with the ongoing progress of the order.
Would definitely use the company again....
...Robert Kirk
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Very good service...
...Bowman
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Credit where credit is due, recently we have had to use several warranties in our home to fix the cooker, dishewasher and boiler. I can say without a shadow of doubt the ease of dealing with your company was unbelievable, at every turn Your team kept me informed and answered my questions within 1 to 2 hours, you managed to source parts when the manufacturer could not and when you said things would arrive they did. It sounds simple but I have experienced some bad customer service later, you were a breath of fresh air. Thank you. Paul...
...Paul Cappleman
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Website easy to use, item arrived in good order and item was delivered on the date advised at time of ordering and was well packaged....
...Linda
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GOOD SERVICE,MANAGED TO GET ME A DISCONTINUED PART FOR A 1994 GAS FIRE FRONT,WILL USE AGAIN.
THANK YOU...
...G.GODFREY PLUMBING
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was a mix up in address but was sorted out realy fast was quite empressed with the service...
...J G AIRD buildingrepairs
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Many thanks to Christine for help with ordering the parts I required....Items arrived as promised on the updated delivery day...many thanks and regards to the team...
...Steven Morrison
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I was really pleased with the service. My order was processed and delivered quickly. I will definitely use MyTub again in the future. ...
...Nick Cox
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Efficiency and reliability!...
...Marini Maurizio
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