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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive.... ...Conor Donnelly
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The "My Tub" order was delivered very quickly and exactly as ordered. Faultless sertvice.
... ...Jim Gardiner
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part received in very quick time & very well packed excellent service recomended... ...P S Laws
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Excellent Service. Goods delivered on Time and was updated continuously.... ...Geoffrey B Houghton
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Excellent service . Product arrived on the stated day.... ...PETER THOMSON - PETER THOMSON
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Very prompt delivery. Well done
... ...Mrs I Kinchin
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Great product, easy purchase.
Only neg, I stated for parcel to be left behind my bins on drive, message was not passed on, so I had to ring and request it for next day delivery.... ...Sascha Birch - B. Interiors
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Good website, very pleased with tap heads as I’ve been told I could no longer get them in Sheffield. Efficient service and updates on my order and delivery. Would recommend this company.... ...Yvonne Bedford
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Re Delivery.
On the order form I added that the part could be left in a safe place.
Only to be told that it would have to be signed for.
When I emailed on the day asking for an idea of a time, I was told that the delivery was on its way but that you didnt have the drivers itinerary and couldnt give any time.
Eventually, late afternoon, the part arrived.
If Id have known that you had a tie with parts centre I could have picked it up at a branch.
All other companies I deal with deliver to a safe place nominated by me.
I wont say I wouldnt use My Tub again, but I would think twice about it.... ...James Brannigan - James Brannigan
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Goods delivered on time.... ...Mr Robin Jones
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more reviews... |
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