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Good initial customer service after placing my order online. I had duplicated an item on my initial order so customer services rang to alert me and amended the order to correct the required quantity. Lead in times were quite lengthy 4 weeks for my order so I had to ring MyTub on the day prior to the expected delivery date to get an update, delivery was then arranged for a date convenient for myself. There are an extensive range of Items on the website all of which are competitively priced. I am satisfied with the service provided and have placed a further order with MyTub.... ...David Collins
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Not sure what happened with this one but initial 30 day lead time to obtain everyday plumbing materials isnt acceptable to my customers, especially as these products are manufactured in the uk. The order was fulfilled with 13 days after agreeing to pay an additional £9 VAT delivery charge. This is however, common in the UK plumbing supply industry & by no means exclusively a MyTubWolseleyMcAlpine problem. All products turned up as described and the communication by MyTub was very good. This has not put me off ordering from MyTub who are usually very good & this may have been out of their control.
... ...Ondemand Plumbing
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Good clear web site. Processed and delivered order promptly.
Thanks very much.
Mike Veitch... ...Mike Veitch
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i cannot in anyway shape or form fault the service I have received from your company and would not hesitate to recommend mytub to any of my friends.... ...David Paterson
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Hi Lawrie
Just thought I would like to thank mytub for a great job done.
Great price, delivered ahead of time and kept well informed of the order pregress.
Well done all.
I shall use you again.... ...Ron Hawkins
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Good value, excellent comms and fast dispatch, would gladly use this supplier again, many thanks, Keith... ...Keith Sutherland
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Great service, good communication, good quality products, reliable delivery & good pricing. Faultless.... ...Ondemand Plumbing
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Order recieved... ...Colin scarffe
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Despite several delays from the manufacturer i was kept informed of progress and received the goods on the day stated. The item ordered was good value for money and i would certainly use mytub again. ... ...John Cheetham
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Thank you My Tub..... I had searched everywhere for a replacement door handle for my Belling Format 626 oven but couldnt find anyone with a green one in stock - apart from you! It arrived promptly and was easy to fit - thank you for your efficient service!... ...Mrs H S Rose
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