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item was damaged so had to order a new part.... ...David Borthwick
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Order delivered as per instructions received, exactly as ordered. Thank you.... ...Rev Graham Morgan
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Top marks for customer support. New bath arrived with a couple of scuff marks on it. Contacted MyTub - staff were very helpful and the marked tub was picked up later that same day. New tub arrived in perfect condition a few days later. Nice bath and excellent service. Thanks.... ...Tony Watson
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Found the service good with no issues receiving the order.
I did however, when looking for the components by name the item was not so easy to find.
I did have the manufactures catalog and was able to search by product code which worked well.
Would recommend to other engineers
Philip JP Heating Installations Ltd... ...Philip Tancell - JP Heating Installations Ltd
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Amazing prompt delivery, fantastic after sales after problem with wrong item delivered refunded within 24 hrs. Cant praise you any better
Thank you... ...Peter Scott
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Excellent service. Product was exactly as specified and at a good price. Delivered very quickly. We are very pleased - thanks.... ...Carl Whorton
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Thank you my order was dealt with and received quickly,excellent service.... ...ALBERT COUNSELL
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delivery exactly as predicted , well done... ...n anderson
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This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really.... ...Ian Grosvenor
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only place i could get the part from, fair price and fast delivery... ...uph heating services
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