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Hello,
The damaged item was picked up by DHL 4 March.
Thanks very much for your amazing service. I was very impressed with how well you managed the replacement part. ...
...Trevor Charles
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no problems at all, excellent communication will gladly use your company again....
...bas services
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It was unfortunate that the first delivery of my item was lost in transit but full marks to myTub as they kept in helpful communication with me and sent a replacement item shortly after me reporting the non-delivery. I thoroughly recommend this company for their efficient and friendly service....
...Keith Richards
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Excellent service with good communication about delivery date. Will deal with again happily ...
...David Lucken
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Received very quickly. Thank you...
...GRG Public Resources Limited
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The whole experience of ordering from Mytub was excellent from the first contact with the sales team to receiving the goods on the day I was promised.
Excellent Customer Service and very helpful Sales staff. Keep up the good work!...
...Colin Holmes
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Good service keen price...
...MDLamb
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Very good service, delivery arrived on time, kept us informed on the progress of our order.
Would use this company again in the future....
...Shirley Tilbrook - C. Tilbrook
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ...
...Adrian Brown
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I will certainly be using Mytub again, delivery could have maybe been a little quicker. Kept well informed on order progress....
...Robert Mackay
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