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We placed this order on 3 December but did not receive the goods finally until the third week in February. The delay seemed to be largely due to the manufacturer (Twyfords).
However, it was not evident from your website or during the ordering process that these goods were not in stock. Neither was the likelihood of such a lengthy delay in delivery made clear.
I feel this kind of issue ought to be highlighted to potential purchasers in some way....
...Barry Elder
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The help, service and delivery could not have been better, its nice to shop with an excellent friendly company.
Thanks
Doug....
...Doug Weddell
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Order received now. All good, but cant believe how long it took to arrive. Customer service was excellent though....
...Colin Crow
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many thanks for a super service, Happy Christmas and busy new year.
Kind Regards
Colin Mote...
...colin mote
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Many thanks for pionting out the colour choice and your prompt response in correcting it...
...roger ward
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Good speedy delivery thankyou...
...Karl Humphrey
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The part arrived promptly and was a good price. ...
...Nigel Daish - SE
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Very swift delivery.would use again for sure....
...mrs h hudson
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The item arrived on the confirmed date. However, I had it delivered to my work address large organisation and my name was omitted from the address label. Fortunately it included my phone number otherwise there would have been a delay in receipt.
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...Pauline Sudworth
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Excellent Service...
...Avivo
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more reviews... |
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