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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.... ...Bernard Adams
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These orders seem to go like clockwork. picked up the thermocouple yesterday .The washer was actually delivered to me by Wolsey on Friday to my door , dont know the reason for that other than it was marked up for delivery.... ...Graham Wild
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Good customer service. Prompt delivery.... ...Peter Clothier
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The order was dlayed by lack of stock but i was kept fully informed. Very satisfactory... ...Cedric Ashley
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Thank for trying to supply me with the parts but without the O rings the job cannot go ahead.
Will have to think about what to do next.
The main thing is I now know about you.
Cheers ,Ian Garrod... ...Ian Garrod
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Helpful staff....the right parts delivered with a smile early the next day.
A rarity these days but well done .Many Thanks a great service.
Nigel Bailey... ...nigel bailey
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Very helpful to urgently find and deliver a part.... ...Michael Boden
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Very quick delivery.
I like the fact I was able to track the consignment on the courier site.... ...chris meiklejohn
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Good range of products, competitive pricing, good communications and swift delivery. I would use Mytub again. Thanks... ...Richard Bowman
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Item arrived prompty: I was informed of my delivery two days in advance and even had a phone call when the driver arrived- great customer service.... ...Dharmesh Bhatt
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more reviews... |
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