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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive.... ...Conor Donnelly
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Great communications and service from all concerned. Easy to navigate through the website to find the parts needed.... ...David Parker
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Good price and delivered as promised Thank You... ...Tony Lloyd
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Thank you for my order which was recently delivered, Ive found the service from your company very good in all respects and would definitely use you again and also recommend you to others.
... ...L.Webster
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Bath tub was a delayed item, but you kept me informed & it did arrive when you said. Would recommend the company & use again if I needed to. ... ...Mrs Jane Greenhalgh
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very goodservice, and client very pleased with the boiler. thanks she now has a nice warm house again.... ...june chalmers
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good product, many thanks... ...Quality Hotel St Albans
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Regular updates on the progress of my order, arrived when planned, great service!... ...Nick Hemmings
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sophie your sales advisor could not have been more helpful and is a credit to your company. many thanks.
... ...moira
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Jeanette and Christine have been unbelievably helpful tracking down a sink and waste unit for me. It's wonderful to have a friendly voice on the end of the phone.
Very many thanks... ...Dr Nick Webb
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