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Im really impressed with the service from MyTub. I was contacted by phone and email regarding a problem with part of my order, offering a suitable substitute, and the order then arrived exactly at the time I was given.
I havent yet installed the new sink, but it seems to be good quality and exactly as described. The website was easy to navigate, and I am delighted overall with the excellent service they provide.... ...V. Robertson
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I had a problem trying to find a replacement element for my old towel warmer, and Steve went to great lengths to try and find a solution for me. Unfortunately he couldnt resolve the issue, but he was extremely helpful and understanding and I thank him for that.... ...Barbara Scott
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Very imoressed with your service, from ordering up to and including delivery. Would certainly use you again.... ...Charles Archibald
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Good service,would be happy to purchase from My Tub again... ...J.D.Gillam
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Received item and happy with product, but delivery took ages. Thanks... ...Salvatore Bambino
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Excellent service. 1st class communication with quick responses. Will definitely recommend this company to people. ... ...Steve Buckley - S Buckley
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good service and pricing... ...stuart anthony royle - ess
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Delivered on time, correct item, ok price.... ...Terry Daniels
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Item has been delivered and there is a remote possibility of a repeated order. Can you work out faster if i place order... ...Orbit Equipment Trading Establishment
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Goods received OK but did take over 2 weeks to arrive.
Messages emailed through saying "Delivery: estimated to be confirmed at a later date" with a date is confusing. I think it meant "Delivery estimated to be .. with the date
Did get apology for delay as product was out of stock and when email was received a few days later to confirm delivery goods arrived within a few mins
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Hello Paul
Thanks for bringing this to our attention, this has been a recent change to our system. We agree with you that it is not quite right and we have now edited our system so as not to be so confusing.
Regards
MyTub... ...Paul Witts
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