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Arived on date promiced but very slow delivery. Account debited 21st Dec, delivered 16 Jan - 3weeks excluding bank holidays....
...J H Fletcher
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Product was as described and communication was good but delivery took nearly 2 weeks from placing order. A little disappointing. ...
...Graham Smith
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Good communication and delivery time Would definitely use again. ...
...james
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Service was first class, kept informed of delivery status all the way to door Could not really ask for more. Thank you.Part fitted and working. ...
...terence arch
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The order took a couple of days longer than anticipated because of delay from My Tubs supplier, but My Tub kept me informed of the status every day and the day they took delivery of it they had it delivered to us within a couple of hours. So 10 out of 10 for communications....
...Hilary Thomas
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The quality of the product that was delivered to me was far from the standard that I would have expected from a company like yourselves. The item appeared to have been in the warehouse for a number of years and was bent with paint starting to corrode.
I can only say that the item was replaced within a period of 2 weeks with a quality item. Service response was good.
The original item should never have been allowed to be delivered as there could not have been any quality checks. This was someone getting rid of some old rubbish item. I can only say that this has certainly put me off using the website and supplier again.
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...Steve Dixon
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Kept up to date with progress of order throughout and very competitive price plus great service....
...Richard Forder
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Hi,
Order arrived quickly and on date given for delivery. No damage in transit, all good. Now installed and working. Thank you for the excellent service.
Regards
Mike E. ...
...Mike Edwards
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Although delivery of the items ordered took longer than expected I was keep informed of progress throughout., and for this reason I would say I was satisfied with the service....
...Brian Farren
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I can only say good things about my purchase from MY TUB. the quality
of customer service was very good. I thought we had a problem with my purchase, but Christine resolved that very quickly. the item I purchased was a top quality item at a very fair price with delivery included, excellent. I would recommend MY TUB unreservedly. ...
...edwin corrance
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