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Although my order was delayed, there was communication throughout. Customers do not get annoyed because a delivery has been delayed. Most people are reasonable enough to understand that things sometimes happen which are beyond the companys control. What customers find annoying is when the company cannot be bothered to keep them informed.
I was fully informed on progress practically on a daily basis and the item was actually delivered 6 days earlier than estimated. I am happy and particularly impressed with the level of customer service....
...Miss Aigoro
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Fast, efficient service, and good communication. Communication is important. Thank you....
...M Lalbeharry
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Thanks, good product & delivered quickly...
...James Thomson
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Still waiting for my item, wrong item delivered and now told correct item not in stock. This is contrary to the stock enquiry information I was given when I placed my order. This is now holding up my builder and I will now possibly be charged for the delay in his time.
Can you please update me when my order will arrive
Thanks.
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...Nicholas Undrell
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Can’t get a much quicker service, many thanks!...
...martin thompson
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Very efficient service Good correspondence and fast delivery. Many thanks...
...Gill Burchell
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Item as described, thank you. I needed an item from an obsolete gas fire - tried 3 suppliers before I was able to find one in stock. Staff very helpful on the phone and confirmed stock whilst on the phone. Thank you....
...David Rodgers
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Competitive prices, good communication though delivery time was longer than initially expected....
...europarts eng
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order arrived on time and as described. thanks. ...
...mr Paul East
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Thanks ladies for your prompt help and support, i will definitely use MY TUB again-Have a great Christmas! Pete Irwin....
...PETE IRWIN
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