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When order was placed there was no communication from yourselves regarding that one of the items was out of stock and would take at least 4 weeks to get . I only found out from my local plumbers merchant who you tried to place the order with Once I had then emailed youselves a member of your staff think her name was Karen contacted me and once I explained the situation that I needed it the following week , went away and managed to source the item for me. Was very impressed with how the problem was dealt withand items were delivered when promised , but think the webpage product listings should be clearer on delivery times with these sort of items.
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...Petes Property Services
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No problems with this transaction. The boiler was delivered on the date stated.
I will use mytub again if the need arises.
Many thanks
George Swift...
...George Swift
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very good service very helpfull staff very promt with my order will use this company again soon...
...michael john barratt
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Thought I was going to have to cancel my order as it could not be delivered when needed. Bathroom fitter due on 8/7 and item not available until 16/7 !
Staff managed to juggle the order and item delivered promptly on Thurs 4/7 with a smile.
Thank you....
...A C Shortland Webb
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Very efficient service Good correspondence and fast delivery. Many thanks...
...Gill Burchell
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Dear Sir,
Thank you for the refund.
I will continue to use My Tub.
Kind regards,
R.Bridges...
...Robert Bridges
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Really helpful sales and support staff, only negative is that the three ordered items were each delivered separately. One of the delivery drivers left a message that the item was to returned to depot whereas it had infact been left with a neighbour. Suggest that items ordered together are dispatched together Itll save on your delivery costs an make tracking easier. ...
...Roy Pittman
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An early delivery of spares which were correct and complete. Whats more they work. thank you. Stan Tyacke ...
...Stanley William Tyacke
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Goods delivered, in good order, on date that had been stated. Excellent customer service and great prices. Highly recommended!...
...Veronica Launn
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Very pleased with toilet seat.
No problems ordering it....
...Patricia
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more reviews... |
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