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Good price, delivery longer than expected (item not in stock) but I was kept well informed of progress and actual delivery happened in line with forecast. Will be back......
...Mark Lancy
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Great Service, just the right item, came on time. I will use Mytub again...
...Geoffrey Taylor
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Great service provided! and changed my order which i made a mistake on, without any problems! Thank you very much!...
...PHILIP WILKINSON
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Prompt service & delivery, very pleased with product good value/well made....
...Jacqueline Douglas
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I would have liked the part quicker but in all very good. Kept me informed all the way...
...Martin Burke
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Excellent communication throughout right through to delivery. Keep up the excellent service...
...Jason Nutkins
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This was my first experience with my tub and possibly my last. Firstly they made a mistake, the site shows free delivery on orders over £25 – Wrong my £120 order of boiler parts just so happened to be made up of none free delivery items and even though this was my tub’s mistake they refused to waive or refund the £7 delivery charge which almost delayed the order by a day. Next, one of the parts arrived from Plumb Centre within two days and the other parts from who knows where nearly 2 weeks later – Overall, compared with many companies on the internet these days, this one did not impress me. One final comment, when things go wrong, you can’t just hit reply in e-mail, you have to go to the site and enter details in to a special page, all a bit of a faff really....
...Ian Grosvenor
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Excellent service and quality product delivered....
...Clive Munnings
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Very helpful service. Found obscure tap valves for me. ...
...Steve Williamson
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The availability and the price of this product was second to none. Sadly the delivery service to the pick up depot was not to such a high standard as this very fragile part arrived in a less than adequate envelope broken despite being marked fragile. This was quickly replaced by you and was carefully looked after at the depot. An extra quid or so on better packaging would be better to speed delivery and reduce returns....
...Christopher Collins
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