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Disappointing delivery. After having had the delivery date altered, the date was finally confirmed but it was not delivered. Christine went out of her way to resolve the problem and keep me informed about the progress, which I appreciate. In the end, and with Christines help, I had to go to the carrier and collect the order. Not ideal I would say, and it seems like your carrier let you down. Other than that I was satisfied with the process....
...C CUTLER
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The wrong address was put on the delivery paperwork. Fortunately the driver phoned for directions.
Otherwise a smooth transaction....
...Mr C Robinson
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Amazing speed of delivery, shame all companys cant do the same. Well done!! Thank you...
...Steve Russell
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Good service with genuine part delivered on time and within a couple of days....
...Stephen Caddy
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Excellent service received, prompt communication throughout order process, would recommend and use again....
...Mr K J Higgs
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Items received the next day after ordering. Ordered 2 x Bristan W BTH17 discontinued & received 2 x Bristan W BATH05, which is presumably the new replacement model. Very quick & efficient service....
...June Ferguson
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Easy site to navigate.Good range of products. Very helpful staff, quick to answer queries. Definitely recommended. ...
...David S. Williams
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Kept up to date with order status, great comms, fast delivery, and product was as descibed, would use compant again. A...
...Martyne Mullar
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Youve been great Christine especially at keeping me informed of the progress of my order and of its delivery date. Unfortunately the local courier or supplier based in Peckham, south London, I think he said on the phone didnt deliver it to us last Friday as youd said would happen but today, Monday. However they too were very good on the communication front, despite the disparity of dates, and the delay didnt hold up our builders. So thank you! Coming from the north-east myself, Im always glad when theres a chance to buy from a company based up there. ...
...Alan Jackson
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Took forever to arrive but excellent communication regarding timing etc throughout. Driver called on day of delivery to advise how long he would be. Product in perfect condition and fits as expected. We would definitely use the service again. ...
...Karen Moizer
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