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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful....
...Bernard Adams
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Received today very well packed , good service thank you
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...Mrs Diana Mitchell
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Thanks for the quick delivery. The Driver was a very friendly chap!
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...Martin Miles
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Hi, I found the service very good and quick ,The lady i spoke to in customer service top class and would use your firm again. yours Mr K DAVIES
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...keith davies
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Item received with thanks.
A very prompt service, many thanks....
...A D Weatherley
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Thanks a lot!
Today we received our order.
Regards,
Gunay Yusifova...
...Akbarov Zaur
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Excellent service. Kept fully-informed throughout.
Thank you.
Regards - John Carter...
...John Carter
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Thankyou for the prompt service - the item was delivered exactly as stated on my order confirmation. I also had a propmt reply to my query regarding the compatability of the product with other brand. I would certainly order from you again. ...
...Patricia Hill
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The service is very good. Items are always delivered on time. Also when I text for any information I am always updated as soon as possible....
...Nicola Richards
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Thank you for very prompt delivery. Only problem was the item which was not expensive required a signiature, very lucky I was just on my way out and did sign for item. I asked for delivery to be placed in secure locatation at the property but was e.mailed regarding signiature being required. Perhaps you could look at this if the buyer accepts responsibility...
...Mrs Carol Grooby
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