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Product arrived as predicted and in order. Many thanks... ...Stewart J Muir
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Your service was very good and friendly, my only problem was finding you in the first place! The Johnson Controls network was almost impossible to work through as I did not know the part numbers of the replacement parts for my old Penn range items.
Also the name "Mytub" did not at first register in my mind as a supplier of JC parts.
However, having found you I shall be pleased to use your company for my future needs!... ...Charles H Mitchell
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The price is better than the local plumbing shops for the items I bought. The delivery time was not the quickest but came when they said it would.... ...Les Atkins
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Thanks, Armando McCray for mytub.co.uk... ...Armando McCray
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Brilliant service. Was as described. Had a piece missing though but a quick call to customer care solved that. Easy to fit too... ...Shaun Wray
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Great service, item arrived when they said it would. Will certainly be using again in the future and would recommend.... ...Darryl Clifford
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I can only say good things about my purchase from MY TUB. the quality
of customer service was very good. I thought we had a problem with my purchase, but Christine resolved that very quickly. the item I purchased was a top quality item at a very fair price with delivery included, excellent. I would recommend MY TUB unreservedly. ... ...edwin corrance
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Excellent communication, very quick delivery. Very happy to recommend and would use again.... ...Janice Cleland
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I'm happy to give you feedback as requested, here goes...
Order process - spot on, very helpful lady at the 'my tub' end made the initial purchase very simple
Order delivery - complete disaster, I rang 'my tub' to enquire after the delivery as the confirmed delivery date had been missed. Jeanette was surprosed to hear this as you had confirmation of signed delivery.
I followed through with a call to the Kettering Plumb centre who also said it had been delivered - all very good but it had been delivered to the wrong address !
The plumb centre driver had delivered the item to Kettering hospital , obtained a signature and closed the job down. If I had not placed an enquiry call the whole thing would have been left as a complete purchase/delivery
The chaps at the plumb cent... ...Andrew Henderson
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Very good service from the first initial contact through to delivery.
Very helpful staff and extremely good product.
... ...Peter Woffenden
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more reviews... |
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