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Excellent service. I placed an order for a toilet seat, having never used you before. Received a phone call within minutes checking I had ordered the right item as there are different sizes available. Having confirmed item was correct it was delivered 2 days later. Very pleased.... ...Nigel Spargo
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Wonderfully efficient. Thank you.... ...Mr Robin Hooper - Tar Hinton Farms Ltd
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Excellent service, part arrived on Thursday before 8.30 a.m. thank you... ...Trevor Cullen
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Delivery was slower than I expected but I was kept informed about progress and it arrived on the day that was promised. Overall happy!... ...Dave
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Fantastic service and fast delivery.
Thanks very much.... ...Marilyn Gritten
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Thank you my order arrived correctly as per the email you sent
Excelent service My Tub
Ray Seed
... ...MR RAYMOND SEED
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Good service all round, technical knowledge and customer service was excellent, with on time delivery, could not ask for a better service, well done my tubs!... ...Jim Miller
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Great service - right product turned up when promised despite the snowy conditions. Thank you.... ...Jenny Beard
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Excellent service and product,thanks RM... ...RODDY MACINTOSH
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ... ...Adrian Brown
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