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Dear MyTub,
Your sales team, particularly Jeannette who I spoke to today, is superb, but your website leaves or left - I see it has now been updated much to be desired. I ordered the most expensive of two heat poles and ended up being delivered the other one. I have had to pay a returns cost of £38.51 - which I think is unfair. It would be nice to have this refunded.
John Hey...
...John Hey
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Our order was very slow to arrive, it took over three weeks. Although I was regularly updated on the progress of the order it was far to slow to arrive....
...Hoylake Parade Community Centre
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I recieved correctly my order.
Thank you for your professionalism.
Sincerely...
...MARIE HELENE AUGIS
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Faulty item replaced within days. Much appreciated....
...Yvonne Nestor-Ryan
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The services and shopping experience with MyTub from ordering to
delivery were 1st class...
...ian boyd
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My tub were quick and efficient at processing my order also
Were very good at keeping me informed of the status of the
Order
The only thing I felt a little misleading on the Internet
Was they put in big bold type the price of one carbon brush
As the price I thought was a pair as you usually buy brushes
In pairs, so I had to pay more postage and ring for the other
Brush.
Can you please change your browser content to stop people
Purchasing one of the product and thus save duplicate p&p.
Thank you.
...
...Paul Carter
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Received as ordered with thanks.
Regards
Peter....
...Peter French
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Great communication and updates to order delivery date, quick delivery. Product got the job done, Excellent service ...
...Brighter Homes Decor
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Despite the fact that the order was delivered at seven days and I thought it would only take about 2 days, as soon so the staff knew there was a problem they could not have been more polite and helpful to ensure I got my product. Well done and thank you! ...
...Pamela Bullock
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Excellent service as always....
...mrs c cannon
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more reviews... |
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