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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance....
...Jo Martin
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very helpful quick service, thank you...
...Linda Hadden
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Your service, your online booking, the result were excellent.
The product arrived in good order and rapid.
Could safely recommend your business to anyone.
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...R Brannan
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Sent the wrong part 4 days after scheduled delivery date - not so good so far!...
...Shaun Moore
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Product arrived in good condition. Speedy service, exceptional customer service. Easy delivery or pick up. Very happy....
...SUZANNE ENGLISH
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Thanks - very fast service with friendly and helpful staff...
...Andy Phipps
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Quick despatch, easy website to use, good comms and great value ...
...Amanda Butcher
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Excellant Service...
...Royal Bank of Scotland
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Always quick, always helpful and pricing is good too.Definitely recommended....
...Pico Catering Projects ltd
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First time we have used this company found there customer services to be extremely good my contact was Samantha and any questions I had were dealt with immediately and full answers given, will definitely deal with them again, speedy and excellent customer service.
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Jim McCarron
Plant manager ...
...Jim McCarron - Nichol McKay Ltd
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