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The order arrived satisfactorily, thank you. However the length of time between order despatch arrival was very long and I am unlikely to use MyTub again for that reason. ... ...Dianna Karani
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We ordered three aeration tubes for our gas fire. When they arrived one of them was damaged so we contacted the supplier to explain. Within a very short time we were contacted by Steve who apologised and said that a replacement would be with us the following day which happened right on schedule. We have no complaints. Excellent service and customer care - well done!... ...Alex Docherty
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Good communication and service, product arrived when it was supposed to and in good order. Would buy from them again no bother.... ...Stephen Hayward
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Not sure what happened with this one but initial 30 day lead time to obtain everyday plumbing materials isnt acceptable to my customers, especially as these products are manufactured in the uk. The order was fulfilled with 13 days after agreeing to pay an additional £9 VAT delivery charge. This is however, common in the UK plumbing supply industry & by no means exclusively a MyTubWolseleyMcAlpine problem. All products turned up as described and the communication by MyTub was very good. This has not put me off ordering from MyTub who are usually very good & this may have been out of their control.
... ...Ondemand Plumbing
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GREAT TO DEAL WITH... ...EDDIE FISHER
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So pleased to have this obsolete part delivered quickly. Great service.... ...Katharine Adamson
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I am very pleased with my order, its exactly what I wanted, at a fab price with free P&P, and a swift delivery. Thank You.... ...Bellissima Weddings
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Very good website, good customer service when I had a question, excellent if the seat turns up in the next 5 days!... ...NA
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dear team my order arrived locally and I collected it. oven door glass and handle.this is probably the best customer service I have ever received from a company - thanks !!!!!! you are brilliant... ...Robert East
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Brilliant service. Excellent comms. I would most certainly use you again. ... ...Dai Llewellyn
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more reviews... |
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