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Hi there,
I was disappointed that it took over two weeks to deliver a product that was in stock, and appeared to sit with the courier company for some time. I had to chase several times for resolution, and paid for an item I had not received some two weeks before receiving the goods.
Thank you
Lee Bedford
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Hello Lee
Looking through the order notes between us and our distribution I am also very disappointed. This looks like it has gone via a courier and just just been lost in the courier company nonsense of "its on its way".
Sorry for the inconvenience and I will be passing this through the correct channels.
Regards
... ...Lee Bedford
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No problems at all, kept me informed and delivered when you promised... ...Rod Henderson
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Great Service. Particularly liked being kept in touch regarding delivery date... ...Paul Hicking
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Good service. Product arrived before time, which I requested. This in turn allowed us to complete the job on time. Thank you.... ...Westcountry Maintenance Services Ltd
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Valve arrived quickly. extremely good price in fact FIRST CLASS SERVICE... ...Cedric Beeby
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Thank you for my order which arrived safely by courier the other day. Great customer service. Most grateful for your assistance... ...Nigel J Masters
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Product delivered in a few days at a reduced cost from list. Good service.... ...David Knight
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A very good service, delivery exactly as planned. The response and comunication is good, but best of all is the friendly and knowledgeable response to all telephone querie. Prices are good and would certainly recommend My Tub to all, Great service.... ...Raymond Port
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Im happy with the service from My Tub. The team was very helpful in finding an alternative item for me when my original order counldnt be completed.
The team sent pictures of the item to help me make a decision and processed a refund as the alternative was cheaper than my original order,
Very happy with the teams overall service level and would use My Tub again.
... ...Mr S. Skinner
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Item received on the specified date. Now installed and operating. Cannot fault the service. Many thanks.... ...BRIAN CHAPPELL
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more reviews... |
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