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Unfortunately initially the wrong size coals were delivered for my gas fire.However once I had notified My Tub they were very helpful and efficient.Most impressed with how quickly Stephen responded to my emails.
Correct coals now delivered!!Many thanks Gill...
...Gillian Reeves - Ms
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Excellent service,
Excellent Commumication.
Would consider purchasing again.
Thank you...
...Ivan Humpage
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Order process very straightforward.
The two heater elements were dispatched rapidly and safely received. Could not have been better....
...Ben Cole
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Excellent delivery time, easy ordering.
Only comment would be huge box for small item, and no packing materials.
Item was rolling around....
...Debbie Hoole
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Would be useful if you could give more specific information regarding delivery datestimes via email. Also had to wait over a week for delivery which is quite poor....
...Michael Adams
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Good service, fast response to questions and efficient delivery. Thanks....
...Stuart Mackrell
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Thank you for the rapid delivery of a part that I was not expecting for at least a couple more weeks. excellent service. Tony Wright...
...Anthony
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Goods received OK, thanks. Slightly surprised that they were loose in an open-top box. E-mail updates received from you kept me informed, but would be more useful if your notes were in reverse chronological order - with the more recent comments at the top of the e-mail rather than at the bottom.
PFN.
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Dear Paul
Thanks for your input we are looking into the notes order on the emails.
As we use our own distribution system for deliveries there is no need for excessive packing as the items come from the shelf to the van then to your door, all treaded with great care.
Regards
Steve Marshall
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...Paul Newton
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Got the part I wanted straight away very happy will use them again thanks....
...Stewart
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Received the item within 23 days of placing the order. Feel lucky to have found this part on your site, as it is from an old gas fire and no-one else stocked it.
Many thanks. Terry
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...Terry Le Poidevin - Bitterne Roofing Service
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