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The service was excellent and even though I ordered the wrong part to start off with they advised me on the return and replacement with the correct part. My many e-mails were answered promptly and the staff were friendly and efficient.
The product was exactly what I required and the website was easy to use.
Chris Guest... ...Christopher Guest
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Spares for Baxi boiler arrived safely in good time.
Many thanks... ...Colin Brown
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Website easy to use, item arrived in good order and item was delivered on the date advised at time of ordering and was well packaged.... ...Linda
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Hi there.
The first thing that went wrong was that the delivery date was shown to be very quick (which is why you got the order) - it was only when i had actually ordered the item that you subsequently informed me of the true delivery date, which was too far ahead to be of any use to us as we needed the toilet fixed before New Year's Eve as it was my birthday and we were having a party.
However luckily i rang and spoke to Laurie who was extremely polite and helpful and he took the trouble to check with the supplier for me if the item was in stock (which it was) and then arranged for the item to be delivered very very quickly. He deserves a medal as we were then able to fix the problem. He also took the trouble to wish me a happy birthday, which was above and beyond the call of duty.
Wou... ...Clarry Marriott
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I spoke to a very helpful lady while I was ordering a part through your web site this afternoon. She helped me through the ordering process and I also enquired about next day delivery. Unfortunately I was too late to achieve the next day deadline, but this lady did all she could to see if this could be achieved for me.
Many Thanks for her efforts.
Regards... ...Alan Muggeridge
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First time we have dealt with you ,very efficiant and polite,goods arrived on time excellant... ...Stewart Plastics
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delivery made as requested and on time.... ...Pauline Robinson
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Thanks for being so prompt and you keeping to you delivery time, I will be using you again.
... ...Anthony Liverpool
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Pretty slow delivery... ...Peter Lythgoe
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Exactly what I needed.
Worked immediately and fitted into my system
Easy to install
... ...pete heppleston - pete heppleston
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more reviews... |
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