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Very Good service Thank You... ...Bean on the Run LTD
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Good service and after sales support.... ...Ashwin Parekh
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Great communication and follow-up over an obsolete part. A company to trust. Many thanks.... ...James Longwell
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Recieved promptly, as described. Many thanks.... ...Mr Roland Bailey
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I have found the parts satisfactory and I would use mytub again if the price is right!
Regards ... ...C Lord
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Not happy. My original fire was couriered to me yet replacement coals cant be wrapped in bubble wrap and posted. i have to travel to pick them up from a store. How did they arrive to the store - by magic carpet... ...Julie Lloyd
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Brilliant service brilliant part thank you ... ...malcolm warne
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The products I needed were very competitively priced and I was happy with the service throughout.... ...David Barnes
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They supplied me with difficult to find obsolete tap cartridges at an acceptable price. So I can keep my old taps that are still in excellent shape. Delivery was very quick. Thanks MyTub.... ...Paul Hinton
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ... ...Adrian Brown
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