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ordering was effortless.
I particularly liked the option of incuding a message with my order, which let me ask for dispatch to be delayed till I got back from hols....
...David Dow Smith
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The parts were delivered when promised, all communication prior to delivery was helpful in managing my expectations.
Parts appear to be correct, though not yet fitted.
Would recommend MyTub to others.
Regards,
David...
...D A Grace
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Although my order could not be completed as quickly as we might both have hoped, I was kept informed about progress and the items were delivered by your transport just under 3 weeks after the order was placed....
...David Beck
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Outstanding service. Really needed the part for the following day and you guys were able to deliver! Excellent customer service from Sophie - checked to make sure the item was on the way and even called to see if i got it! Will recomend my tub and continue to use it too! ...
...Eddie Mc Goldrick
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I found the service excellent ordering at 2pm and having delivery for 9am the next day, especially as we required the thermocouple urgently, the only thing i would suggest is if the items could have had a picture also just make sure it looks the same because I found with my searches that my particular item varied a great deal for the same model fire and it would help tremendously to be confident of ordering the correct item.
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...Peter Robinson
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Thank you for your diligence - Stuart Haynes...
...stuart Haynes - private
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Product arrived on day stated in order update e-mail. Thanks....
...Graham Russell
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Very fair pricing and seem to source items not readily available elsewhere. Can take a while to arrive however but not excessively so....
...Robert McNaughton
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Thank you very much, your order came today, excellent service. I am very impressed with your helpful and prompt service. You have dug me out of a hole of my own making....
...Graham SMALLER
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spent over 4 hours on tinternet trying to find an obsolete boiler part and "MY TUB" came up with the goods at a reasonable price and kept me informed throughout regarding the order process
many thanks - ian...
...ian inglis
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