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While Id consider buying off you again, I was disappointed that the order price quoted was not the final price charged due to what I considered rather high shipping costs.
It also took some time from placing the initial order to actually getting it. The part could probably have been sent by standard royal mail for a fraction of the cost and I would have received it just as quickly.
My only advice to improve your online business would be to investigate mail and shipping options in an effort to reduce costs to the purchaser. Just ringing a courier is never going to be the most cost effective method.
Your customer service was good and the ladies were very pleasant and responsive....
...Conor Donnelly
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Good experience from start , good web site, competative prices ,quick delivery. Item & instructions for installation & use very good.Had no problems since item installed. ...
...S Davies
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Very helpful, very quick delivery and exactly as described. THank you very much excellent customer service....
...Linda Hodder
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As always, great service from MyTub, delivery neatly arranged, good updates via the website, product correct and well packaged. ...
...Clive Batchelor
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Order arrived very quickly once I had managed to place order. Found website very annoying to use for a first order and nearly gave up.
Cannot see why a single order for a small item cannot be ordered over the phone with a credit or debit card especially using something like PayPal....
...John Wakefield
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Great Support.
Only wish I hadnt needed it....
...A Randall
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Excellent service from MyTub.
Pity the toilet seat does not merit such a credit. This is the forth in 10 years, they tend to crack in the middle as the rear supports dont touch the rim of wc as they are set to high....
...Clive Townley
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Good price nd arrived on time once despatched but a lot of faffing about because you forgot the price quoted on the invoice which I ad didnt include delivery which then had to be paid separately....
...Ian Dilks
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The tank was delivered on the day you said and is exactly what I needed. An excellent service and at a very sensible price....
...Mark walker
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Very happy with the service
Goods arrived as promised ...
...Anthony Roberts - MINACK MECH MAINT
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