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I was pleased with the product (it worked) and level of communication later into the buying process but was left disappointed with the sales tactics.
I had chosen MyTub because when I called you gave me a lead time which was shorter than my plumber had stated. We were without a shower and wanted it working as soon as possible. Your product was slightly more expensive, but explaining my situation to your salesman, I had been told that the part would definitely arrive sooner. I therefore made the decision to buy with MyTub.
I was disappointed though as once payment had been taken I was told that the lead time was beyond what my plumber had suggested...so I had paid more for no reason. I appreciate that sometimes delays occur, but I was left with the feeling that MyTub were just tryin...
...Emma Sproat
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Very helpful service. Found obscure tap valves for me. ...
...Steve Williamson
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Good service. Arrived as ordered. ...
...Aylesbury House
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Service excellent, wwas kept informed of progress. Product delivered at time stated. Product delivered undamaged. Useful feature on web site: estimated delivery date and it was correctly estimated....
...Peter Hughes
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Ordered a bathroom cabinet panel on Monday. Received a phone call on Wednesday asking if it would be ok to deliver it that day, which it was. I received it early evening on Wednesday. All in all a first class service and would recommend to everyone....
...Paul Beck
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Very pleased with service - good price and goods delivered on date given. Will be happy to use again in future....
...John Carnall
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Great prices,great communication,fast delivery..brilliant service-Thank You...
...Stephen James
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Very good service , saved a lot of time searching parts...
...paul coster - Mr
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Really awful delivery. Took well over a month for item to arrive!...
...Watersplash Club LTD
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Very efficient service. Order delivered within three days and on the day promised....
...Mr C J Dale
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