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Wrong item delivered. My Tub were on the case straight away and now have the correct item.... ...George Cowie
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We had looked everywhere for this matching tap! and then found it easily on your web site.
Have found the customer service excellent. A big thank you to Christine.... ...Joan Walker
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Very good service excellent delivery... ...Alan Fraser Eli lilly
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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful.... ...Bernard Adams
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Everything fine with the part but I was disappointed with the slow delivery.19 May until 1 June.... ...robin drummond
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Parts arrived in good time. Excellent service.... ...Liam Cross - Trinity College Dublin
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Service was good and I would use you again. You tried to deliver the same item twice, which is clearly better than not delivering at all!
... ...Dr D R Lachno
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VERY GOOD SERVICE, THANK YOU... ...REV. B. POWELL
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Excellent service and price... ...Paul Toney
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Prompt and speedy service... ...tombowmaker
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more reviews... |
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