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Considering the value of my item plus the fact it was of heat resistant glass, I was amazed upon collecting it from Plumb centre how poorly protected it was.
It just had one wrap of bubble wrap around it, my son collected it for me and to him because the glass was intact he signed for it.
But when I unwrapped it one of the fixing lugs was bent and I had to straighten plus the facial chrome has scratch marks on it that show in place.
I had enough hassle trying to find a replacement in the first place and could not face any more to put that right.
Had it been packed between 2 pieces of strong material I could well have received it in good condition. Not very happy.
... ...Terry Hobbs
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Great quality product and fast delivery. Thank you... ...Della List
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Order took longer than I would have liked, but kept informed by customer services. Would use again as keenly priced... ...MARTIN SEYMOUR
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I was most impressed with the service I received from MyTub. The part for my fire is obsolete but you managed to find it. I phonedand texted on three occasions and the ladies I spoke and received texts from were most helpful.
The only minus is more detail about the delivery service used would be appreciated. ... ...Marion Hazzard
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Offered the best price for my required product, items arrived quickly and safely. First time I have bought from Mytub would use again in future.... ...Gary - Bygrave
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The admin staff kindly brought forward the 1 month long delivery time so that we could receive our bath before Christmas. Unfortunately it didnt arrive on said date, so had to wait until the store opened after New Year. Although the product was good value for money, the free delivery that attracted us to the website in the first place was outweighed by the long wait for the product. All members of staff we spoke to were helpful and polite.... ...Louisa McRobert
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Excellent service, delivered as promised. Very happy.... ...Ali Akademir
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Found ordering easy, the delivery was as set out on the respective mail so all in all a good service... ...Keith Lipscombe
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All delivered as promised. thank you... ...DAVID TARBARD
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Excellent service - thermostatic cartridge arrived in three days - predicted 5 -12.
Thank you... ...Geoff Anderson
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