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Because my first chimney pot was broken in transit, your very nice gentleman called Steve kept me informed of the progress of my replacement chimney pot which I was delighted to hear. It is now waiting to be fitted
Thank you very much for your great service
Regards
Mary Pollard... ...Mary Pollard
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It all worked as it should have done, and I received the kit on 28 March, having placed the order on 21 March. That was quite satisfactory, but when I placed the order there was no information about delivery time, or availability.
I had to make a phone call to get this information, which I dont think I should have had to . Not quite as slick as some sites.
Peter Jones
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Hello
We endeavor to keep customers updated with news good and bad, on this occasion a note was created, but not sent to you in error!
Sorry.
MyTub... ...Peter Jones
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Thank you for a fast and reliable service, could not fault them at all .would but from them again.................
... ...Charles Smith
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Very quick delivery in the evening which is very unusual for other shops.
Goods in perfect order professional communications and order confirmations. Thank you... ...Andrew Ciepalowicz
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First class as ever... ...Ondemand Plumbing
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Good service, order arrived within a few days.... ...William Bennett
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Excellent seller, no problems with sale or delivery,would recommend them... ...James Minty
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Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
... ...A Randall
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Very efficient service! Delivery was made day after order was placed - Brilliant!... ...DONNA JENKINS
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Product arrived in good time. Efficient service. Really happy with the product. Will use you again. Thank you.... ...Philip Hope - Phil Hope Plumbing
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more reviews... |
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