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Great service from the human team, it was really knowledgeable, prompt and helpful….I wouldn’t, however have needed that help if the website had been more detailed and the search feature more user friendly. E.g. If 5-210 Straight Biava Multirail Brackets had:-
a Had a picture
b Explained how many were in the pack
c Described what colour they were
d Acted as the mother page for all their brackets
e The search function were more Google like – if you put Bavia, Bravia or similar into the search no suggestions are forthcoming.
Is there a process in place that improves the website to eliminate the need for each enquiry after the human team have dealt with it
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...A Randall
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Brilliant service. Excellent comms. I would most certainly use you again. ...
...Dai Llewellyn
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Initial enquiry about an alternative product to the now discontinued line was swiftly answered and order placed. This was then very quickly delivered. I was very impressed with the service received and would most certainly consider using them again....
...Norman Dickinson
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What a Fantastic service provided by this company! I was constantly updated with the progress of my modest order by Christine, so rare in this day and age, I would highly recommend. Thank You!...
...Richard Cannon
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Order arrived as scheduled and the spare parts we ordered fitted perfectly. Would definitely use the company again. ...
...EA Hunter
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Order was received on the quoted day and was exactly as ordered and in good condition. Very pleased with your service....
...Mr Graham Thompson
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happy with the service ...
...alex samborek - samborek plumbing and heating
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The order was delivered in time and in good condition.
Thanks,
Miriam. ...
...Miriam Leonard
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excellent service, kept me well informed throughout. Product exactly what I required for the job. Would use My Tub again. Thanks You.
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...Martin Fagan
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I ordered a Potterton 6002 boiler controller and it arrived a couple of days later. Excellent comms with emails to confirm order, delivery dates etc. Smooth and hassle free service. Recommended retailer!...
...Shyam Valand
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more reviews... |
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