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Considering the value of my item plus the fact it was of heat resistant glass, I was amazed upon collecting it from Plumb centre how poorly protected it was.
It just had one wrap of bubble wrap around it, my son collected it for me and to him because the glass was intact he signed for it.
But when I unwrapped it one of the fixing lugs was bent and I had to straighten plus the facial chrome has scratch marks on it that show in place.
I had enough hassle trying to find a replacement in the first place and could not face any more to put that right.
Had it been packed between 2 pieces of strong material I could well have received it in good condition. Not very happy.
... ...Terry Hobbs
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Hi my tub. Goods in good condition , fairly easy to find on the Web site, only complaint is the delivery time scale. Waited over 2-3 weeks for delivery of radiator covers. ... ...Keith Nickson - Fiveway systems TA Cherwell Heating
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Out of stock on one item but called to keep me updated about the delay... ...Alan Stenhouse
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Glass splash-back arrived badly broken. I rang My Tub immediately and they agreed the return and arranged a replacement to be delivered. Good service with good communication by telephone and follow up e mails.... ...Peter Hull
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After a straight forward order from the web site the part arrived within the time frame stated.
I would use this company again no problem.... ...Michael John Lomas
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Excellent service enen though we didnt manage to source the parts. If anyone could have sourced it, it would have been you guys. Thanks for your help.
Peter Barrow. ... ...Peter Barrow
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My order was delivered quickly and early on the day that was given to me. I had to order an extra item, and this was handled very politely by the staff over the phone. I would recomend Mytub to my friends. ... ...william young
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Very satisfied with the service I received thanks again. A wright... ...Anthony Wright
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Could not fault anything. Great product and delivery was the best ever.... ...Phil Lawson - Lawson.Phil
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All good, thanks!... ...Gillian Hodgson
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more reviews... |
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