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Decided to purchase the required item at mytub due to the very cheap cost, mytub easily undercut Bristan by approx £35-40 (I am now beginning to wonder how Bristan can justify their high charges). And as an added bonus, mytub offer free delivery on orders over £25, a rare treat amongst suppliers these days.
However, my initial delight was short-lived. An estimated delivery of 10 days...surely you can do better than that. In fact, if it wasn't for an email on the 5th day to the support department regarding the order, it probably would've been longer than 10 days, since the order hadn't been processed.
Once the order was processed though, the part arrived within 2 days. A perfect match for the removed item, and it installed without any problems.
So, despite the rather long waiti...
...Andrew Thompson
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Excellent Communications and delivery, first class web site and great customer service support.
many Thanks
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...Brian Wesson
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all sorted with no problem: helpful additional information from staff
web site worked ok on mobile tablet...
...Mark Owen
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Very good choice of products, at competitive prices, and a relatively easy-to-use website. It would be helpful if stock availability, and lead-times, were displayed in real time for all products on the website, rather than having to make an availability inquiry.
Other than that, very satisfied with your service!...
...Mrs M P Cudworth
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Products at a good price, but painfully slow delivery by todays standards for easy to source items....
...Reid Carter Wilson
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Thanks very much for the fast delivery of the wc pan for our sailing club. Excellent like for like replacement and great price....
...Stephen Hinton-Smith
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Good service. Very quick delivery...
...david daley
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Kept very well informed of order statues and swift delivery. Really pleased ...
...W Tuckey
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good service, friendly staff ...
...edward newell
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Great communication and brilliant product. ...
...Kelly Govier - MD Govier Electrical Engineering Ltd
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more reviews... |
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