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Good points - Item arrived promptly, well packed and as described. Efficient service for a replacement part.
Negative points - My inbox has 11 emails from them, most of which were not necessary. Courier carriage charge of £7.20 was excessive for an item that could have been posted by Royal Mail for £2.80....
...Martin Nickless
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Good service with genuine parts all available on your website and if there is a problem you quickly sort it out. Thank you...
...Presbytery Guest House
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Excellent service.
Prompt, efficient delivery as scheduled.
Thankyou...
...Colin Sidaway
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Outstanding service: I was kept fully informed on the delivery of my product and my queries were dealt with efficiently and quickly....
...Mrs E Andrews
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Great service from Steve who went above and beyond! Very much appreciated. Will definitely use again. ...
...Paul OBoyle - Q3
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Mytub communications were excellent. I have found in the past a good company is one that when there is a problem with goods or service they deal with it ASAP rather than making numerous excuses. I did have a problem with the order, which was no fault of Mytub, my emails were answered very quickly and politely. The problem I had was resolved and I was kept up to date all the way until I received my goods. Well done Mytub....
...Martyn Pavier
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Great communication from start to finish and arrived when stated.
Product was a replacement for a broken room thermostat easy instructions to replace and was working within minutes :- Thank you.
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...Angela Smith
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very slick . An email at every stage of the transaction. Excellent communication from order thro delivery....
...David Hunt
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friendly , helpful service,good communications...would highly recommend,many thanks ...
...michael moore
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Excellent service/price, kept us informed of progress of order, goods received at 7.10am on the given date. Would certainly consider using the company again when the need arises.
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...Shirley Keen
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