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We are very pleased with the way you handled our order. The handset for our shower is fitted now and working perfectly. Thank you very much....
...Delia Jallands
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I was really pleased that MyTub was able to supply a Mira Tile Upstand Kit at such a good price £19.92 as opposed to the £28.70 RRP. However, I was most unhappy about having to pay the relatively high £12.50 VAT delivery charge. Jeanette at Mytub, though, told me that I could avoid paying for delivery by collecting the item from my local Plumbcenter store. This was no bother as it was only about 1.5 miles from my home.
Not wishing to pay the £12.50 VAT delivery charge, I might well have purchased the item from another internet store had Jeanette not mentioned Mytubs collection arrangement with Plumbcenter. Perhaps Mytub should publicise this arrangement more on their website.
Overall, Mytub provides an excellent and very helpful service.
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...Dr Michael Devine
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All as planned, great service!!...
...Martin Shepherd - Shepherd Contracting
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Good price and excellent service !!...
...Design and Technology Services Ltd
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fantastic great service well informed ...
...paul errington
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Excellent from original enquiry to delivery. Good email communication and delivery on the day specified. Will definitely use again....
...William Rowley
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Not sure what happened with this one but initial 30 day lead time to obtain everyday plumbing materials isnt acceptable to my customers, especially as these products are manufactured in the uk. The order was fulfilled with 13 days after agreeing to pay an additional £9 VAT delivery charge. This is however, common in the UK plumbing supply industry & by no means exclusively a MyTubWolseleyMcAlpine problem. All products turned up as described and the communication by MyTub was very good. This has not put me off ordering from MyTub who are usually very good & this may have been out of their control.
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...Ondemand Plumbing
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Very efficient service at a very competitive price . Parts correct and delivered on time with plenty of comunication. Many thanks My Tub....
...Lucy Black
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Excellent service. Our order was very well packaged and the delivery was super quick. Will definitely use again....
...Terry Brook - T B COURIER SERVICES
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THANK YOU FOR FINDING THE TOILET SEAT AND KEEPING ME INFORMED....
...Peter Mounty
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