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Delivery as expected and good communication.
However, long delivery time of 2 to 3 weeks.... ...John Plumbly
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thank you for your prompt and efficient service... ...Nick Murphy
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Excellent service, thanks
Edward... ...E DRIDGE Boatbuilders
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Expensive delivery for speed
... ...Mark Taylor
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I cannot fault the My Tub service and would recommend it to anyone. This is my second order and I was pleased with the way a slight hiccup was dealt with in regard to non-delivery at the confirmed date due to sickness at the delivery company. On querying the non-delivery through your portal, the issue was promptly pursued and a revised date given.
I feel perhaps the wording in the online catalogue could be a little clearer in regard to alternative andor compatible products e.g in regard to my last order Alcona toilet suite under AR1145, under notes you have AR1148 alternative with horizontal as opposed to bottom outlet , AR2342 compatible cistern, AR7815 compatible seat. That said, I did manage to order exactly what I wanted.
... ...Robert Culley
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Excellent service. Good communication re order progress, product delivered to neighbour as instructed, correct product received. 100% happy bunny!... ...Paul Williams
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very efficient, thanks.... ...K. Goodier
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Nothing bad -helpful response, competetive price and timely safe delivery... ...Paul Dyer
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Excellent service... ...Ian Ashford
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I was very impressed with the service given my MyTub. As I was moving and it was a bit complicated with delivery I was worried that things would go wrong but they didnt. I could always get through to somebody straight away on the telephone who was knowledgeable about the situation and all went smoothly.
I am so pleased with the Katell Galaxy fireplace. It is just as described and looks really good in my new home. Thank you for your customer service.... ...Brenda Bradshaw
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