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Fast delivery of item. Not too impressed with this analyser and needed to return as faulty.
The process of getting in touch with Mytub is a bit convoluted but after one ignored email and then a phone call I was directed to email through 'My Account' This was not obvious but once sussed out led to a quick exchange and a returns form. Unfortunately you are expected to pay returns postage which on this item amounted to over £3 as it had to be recorded.
Not sure how long a replacement will take.
All in all its a bit of a pain when the item needs returning but on customer service they have been polite and helpful....
...Bernard Adams
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Great service very happy with the item thank you....
...Mark edmonds
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Fantastic service.......rare in this day and age, Thank you...
...Lynda
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Hep20 product good - as expected - morning delivery was great - six day lead time from order was one day ever expectation - online support was fantastic ...
...marcus Payne - Ecogas Boiler Services
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Yes I have my order, great service with the order and delivery....
...John Cleeves
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Good points - Item arrived promptly, well packed and as described. Efficient service for a replacement part.
Negative points - My inbox has 11 emails from them, most of which were not necessary. Courier carriage charge of £7.20 was excessive for an item that could have been posted by Royal Mail for £2.80....
...Martin Nickless
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Best value I could find on Trianco Eurostar baffles.
Very fast delivery.
Fitted today, everything good....
...Donald Macintyre Henry
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No issues really. Found the ordering process fairly straight forward. Slight confusion in regards to the stock availabilitylead times but it all ended well. Customer service very helpful....
...Aidan Murphy CT Electric
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First class service, items delivered on exact day stated....
...Richard Allison - RAE
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Very quick and efficient service kept us well informed at every stage...
...R J Malton
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