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collected my order from plumb centre burnley product too fragile for courier delivery everything was fine exellent thanks my tub. b egerton... ...bernard egerton
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Your website was easy to navigate with a huge range of products at excellent prices. I was out when the first delivery was made and no note was left so there was a delay before I called and discovered what had happened. Delivery was quickly rearranged but it was more convenient for me to collect from a local depot. Thanks.... ...Colin Hiscox
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Quick service and great communication.... ...Piers Walker
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Excellent service, sink was delivered on time and with a smile.
Will definitely use your company in the future.... ...les allan
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Kept up to date with progress of order throughout and very competitive price plus great service.... ...Richard Forder
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On the one hand, the purchasing experience online ordering payment was fine, and the communication through the various stages trying to get a delivery date, clarifying delivery address, following up when deliveries failed to occur was very good.
However, the great let-down was the fulfilment of the order:
1 It was most disappointing, in this day and age, that a delivery date could not have been advised at the time of ordering. Most firms seem to have reasonable certainty and visibility as regards their supply chains.
2 It was also disappointing that this delivery date turned out to be TEN days after the day that the order had been placed these days, for anything other than bespoke items such as cars and furniture, its rare to have to wait longer than 3-4 working days.
3 It was even ... ...Adrian Brown
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Happy with the product. Easy to order. Quick delivery. Good price.... ...Teresa Hales
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First class professional service with regular updates and prompt delivery. Well done to My Tub.... ...Leonard Boesinger
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Special thanks to Christine for sorting out our problem with a broken handle on a Grohe shower mixer valve. She provided an excellent service chasing up the manufacturers and keeping us informed of what was happening. I was able to pick up the part and fit it successfully. Many thanks.... ...Paul Barnes
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I will certainly be using Mytub again, delivery could have maybe been a little quicker. Kept well informed on order progress.... ...Robert Mackay
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