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Initial customer service was excellent. However despite placing the order at 9am on a Thursday and getting a confirmed delivery date of the Friday the branch that held the part somehow managed to neglect to send it either on the Thursday or Friday. If I hadnt chased the delivery Im not sure whether it would ever have been sent at all! However Jeanette in customer service did everything she could to sort out the error and we eventually received the part on the Tuesday afternoon. I asked if there was anything that could be done on the postage and they refunded it in full. Overall great telephone service but massively let down by the branchs performance.... ...Jo Martin
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Thank you for your prompt and efficient service. The part I ordered was exactly correct as per your description and thus everything is now in perfect working order.... ...Derek Brett
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Service is great, yet to fit the part but it appears to be perfect.
Kind regards
Tony... ...A Mason
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Very satisfactory. My only complaint, which is about your supplier rather than yourselves, is that they cut my 6m lengths of pipe in half to get them in their van. This means I will have to make extra joints that I had hoped to avoid. Not a disaster but a bit of a nuisance. Otherwise fine. Thank you.... ...Denise Hammond
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Once again, goods delivered speedily and on the specified day. ... ...paul salotti
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excellent service. Part fitted and working , happy customer... ...KOOLFORCE
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Pump turned up on time fitted and hot water now on, many thanks! Mick Frampton... ...Michael Frampton - Tri Management Ltd
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Great service. Quick delivery. Well packaged. Will be using again. Would recommend. ... ...Mr Greenwood
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thank you for a very promt and eficient service part works a treat recomend your company to everyone will use you again.
Adrian Jarvis Maintenance Manager... ...Adrian Jarvis rspb
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Good communication and prompt delivery. Product as described. Would do business again. ... ...Martin CLARIDGE
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more reviews... |
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